Support
Getting help
Help with browser storage, exports and the checks you see while writing.
Recording feedback
The feedback form saves your answers and page context in this browser. It does not send a message to a support team.
No reply is requested or delivered by that form. This page does not provide a monitored contact channel.
Finding your work and understanding results
“My books have disappeared”
Your work is stored in the browser you wrote it in. It will not appear in a different browser, a private window, or on another device — and clearing site data removes it permanently. We hold no copy and cannot restore it. Download a Markdown copy regularly from your book or chapter.
“The voice score says insufficient”
The Voice panel shows insufficient and does not produce a personalised voice comparison. Adding more writing does not activate it. Originality findings and text-integrity checks operate separately.
Known limitations
Accuracy and continuity show pending, and Voice shows insufficient. These are not completed checks. Review the originality findings and text-integrity results separately; they do not establish factual accuracy or consistency across your book.